Support
Help &
FAQ
How do I get a Location model?
CineStager supports any USDZ file as a Location model — including 3D models made in Blender, SketchUp or Unreal Engine. This lets you plan shots in a location that hasn't been built yet.
For shooting on location, scan your location using your iPhone or iPad Pro's LiDAR sensor during a scout. We recommend
Polycam (paid) or
Scaniverse (free) for accurate results.
Why does my Location model look flat?
CineStager disables Apple's environmental lighting and uses a white HDRi for consistency — this makes LiDAR scans look their best. If you import a model from Blender, SketchUp or Unreal Engine, it may look flat as a result. To fix this, bake lighting into the textures of your model before exporting.
Why can't I choose a wider lens in AR mode?
Apple only allows the main camera to be used for AR content. When using wider focal lengths, a gray border appears around the live camera feed. This is an Apple platform limitation, not a CineStager limitation.
Why is there no Map view for video captures?
The Map view is a computationally heavy feature that would cause CineStager to crash during video recording. We hope to add this in a future update.
Why is camera X not included?
If you'd like to see additional cameras or profiles, send us a message and we'll do our best to add it in the next update.